Flawless Consulting

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Challenge the Social Contract 

Dive into a groundbreaking simulation and dialogue session based the 4th edition of Flawless Consulting by Peter Block! Walk in the shoes of an unlikely change agent, a physician who challenges an age-old social contract by inviting and empowering a community of change agents including patients, family members, nurses, physicians and other hospital staff. Witness how treating everyone as equals and inviting the untapped wisdom of those on the frontlines, leads to life-changing results: such as a reduction in length of hospital stay, and the prevention costly mistakes.

Join fellow change-makers in our global living room as you explore the power of Positive Deviance in a high-stakes hospital scenario. Seize your chance to be a part of this cutting-edge learning experience and become a catalyst for positive change. Here are 10 powerful learning objectives for this transformative experience:

1. Understand the Positive Deviance approach and how it drives community-based problem-solving.
2. Apply "Flawless Consulting" frameworks to initiate and sustain change in organizations.
3. Identify key stakeholders and create inclusive change communities in diverse settings.
4. Develop strategies for navigating ambiguity and fostering mindful decision-making.
5. Enhance your communication skills to empower local-level actors in complex systems.
6. Evaluate the impact of command-and-control structures on organizational performance.
7. Challenge limiting social contracts and promote the value of bottom-up knowledge.
8. Implement collaborative change initiatives to improve well-being and performance
9. Adapt learnings from the healthcare scenario to real-life situations across industries.
10. Reflect on personal growth and transfer new skills to your professional practice.