Great Questions = Great Strategy

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To ensure that we continue to live up to our mission of providing outstanding service, especially in a time marked by artificial intelligence, demographic shifts, and changing employee expectations, we must be careful not to make assumptions about what our key stakeholders (the public and our employees) desire. On paper, an effective strategy may call for integrating Artificial Intelligence, for instance, but to do it in a way that is perceived as genuinely outstanding, in this Revitalization Jam, you'll learn about the Fishbone Diagram as well as questions you can ask as an initial way of inviting our stakeholders to participate in planning strategic initiatives.