The Art of the Positive No: Navigating Extra Requests
Listeners will learn how to say 'no' in a positive way by setting boundaries and protecting their well-being. The podcast provides simple scripts for saying 'no' in emails, performance review discussions, and day-to-day conversations. Emphasis is placed on prioritizing quality over quantity and recognizing the strength in knowing one's limits.
William Ury | The Power of a Positive No: Save The Deal Save The Relationship and Still Say No | This book provides a framework for asserting and defending your key interests without burning bridges.
Dr. Henry Cloud & Dr. John Townsend | Boundaries: When to Say Yes, How to Say No to Take Control of Your Life | This book delves into the concept of personal boundaries in various aspects of life, including work.
Julie de Azevedo Hanks | The Assertiveness Guide for Women: How to Communicate Your Needs, Set Healthy Boundaries, and Transform Your Relationships | Though targeted at women, this book offers valuable advice for anyone looking to communicate needs and set boundaries effectively.
Anne Katherine | Where to Draw the Line: How to Set Healthy Boundaries Every Day | This book provides strategies and real-life examples of setting boundaries in daily life, including in professional settings.
Robert Bolton & Dorothy Grover Bolton | People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts | This book provides techniques on effective communication which include asserting oneself and saying "no" when needed.
Hello, and welcome back! I'm your friendly neighborhood OD consultant. Today, we're talking about a word that's small, but mighty – 'No.' More specifically, how to say 'no' in a positive way. So, let's dive in.
Like we discussed in a previous podcast, saying 'no' can be tough, especially when the request comes from a supervisor or a peer. But remember, saying 'no' isn't about being difficult. It's about setting boundaries and protecting your well-being. So, how can you do this in a positive way?
There are many ways to set boundaries with email, but I figured I'd share a simple script as an example of what you can use: 'Dear So and So, Thank you for thinking of me for this opportunity. However, due to my current workload, I'm unable to take this on at the moment. I appreciate your understanding.' Short, sweet, and respectful.
Alright, next, performance review discussions. Here's a script to navigate this tricky territory: 'I appreciate the opportunities I've been given, and I'm committed to delivering quality work. However, I've noticed that my workload has been impacting my well-being and my ability to perform at my best. Can we discuss how to balance my responsibilities more effectively?'
And finally, day-to-day conversations. Here's a script for these spontaneous requests: 'I appreciate your confidence in me. However, I'm currently focusing on [current task/project] and I want to ensure I deliver it well. Can we find someone else to help with this?'
Remember, folks, saying 'no' isn't a sign of weakness. It's a sign of strength. It shows that you know your limits, and you're willing to prioritize quality over quantity.
And that's all for today, folks! I hope these scripts help you navigate those extra requests and opportunities with grace and positivity. Until next time, remember: your time is valuable, and it's okay to protect it.
Signing off, your friendly neighborhood OD consultant. Remember, you've got this.